Have you been in a situation where you need to notify your audience immediately?

Overrides let you take over a playlist on a temporary basis. Any content from TelemetryTV (Media, Board or App) as well as a textual alert or informational message can be used as content for an override. Only one piece of content can be displayed as an override at one time. 

Adding an Override

Navigate to the "Overrides" menu from your left-hand toolbar.

Click "Create" to create your override. You will see the following view. Let's select "Alert" to go through an example:

Configuring your Override

  • Give your override a name
  • Configure settings like alert message, icon, and background colour (these options are only required with default overrides).
  • Select the Organization of devices you'd like the override to appear on. If you've created sub-organizations for your devices, you can limit the override to one organization. If you select Root Organization, the override will appear on all screens.
  • Now the important part - scheduling. Let's go over the different scheduling options:

Immediate

The override will take over your screens as soon as you click "Save." To stop the override, you will need to pause the override from the overrides menu. Here's how:

Scheduled

This allows you to schedule the override for a specific date and time. For example, you can use this to display a notice about a Public Assembly at a specific time. Once the scheduled option is selected, fields to select a start and end date will appear.

Manual

Manual overrides start out paused, and you must manually un-pause them to apply the override. You can create overrides for alerts like an earthquake, fire, or other emergency, and have them available to quickly enable when needed. You can pause and un-pause your manual override from the main overrides menu.

Recurring

Recurring overrides will be shown repeatedly on an interval and duration specified by yourself.  They are useful for placing messages that must be shown on a regular recurring basis. For example, you could set a recurring override to let people know the library is closing soon. Once the "recurring" option is selected, fields to select a start and end date will appear.

When you're finished, click "Save" to create your override. You can preview and edit the details of your overrides from the main overrides menu.

💡 Pro tip: Create a scheduled override with a Notice App to ensure your audience sees your important announcement at the right time.

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