If your playlists are loading slowly, chances are your media files have something to do with it.

Video files can be quite large and are a common cause of lagging. Optimizing your videos for display on your screens can have a major impact on the performance of your playlists. We recommend checking and resizing your videos as necessary before uploading to your TelemetryTV media repository.

Click here to learn how to optimize images.

I've listed some factors below that can be adjusted to optimize your video. 


Video resolution affects the file size of your video. Resolution refers to the number of pixels shown in your video, and is presented as a measurement of width x height.

The two most common screen resolutions are 1920 x 1080 pixels (1080P) and 3840 x 2160 pixels (4K). You should size your video to fit the resolution of your screen. For example, you should not display a 4K video on your 1920p x 1080p screen; you should resize it to a width of 1920p.


If you will not be enabling audio on your display, you should remove it from your file. This will have a significant effect on your file size. 


A video's bitrate is often measured in Mbps, and refers to the amount of information transmitted per second. This is a big factor in a video's size. Altering bitrate is slightly advanced, so we recommend researching how to adjust it if you'd like to do so. 

💡 Pro tip: Keep copies of your original video and name your new, resized copies based on their resolution. You never know when you'll upgrade from a 1080P to a 4K screen!


Resizing videos is not quite as simple as resizing images [add link]. You will need to use a tool to resize your file. Here are a couple simple options we recommend, but we also recommend doing research to understand what might work best for you!

  1. VideoSmaller (Web)
  2. QuickTime Player (MacOS)

Keep reading for instructions on each option.


As the name suggests, VideoSmaller is a free, online tool for reducing the file size of videos. Simply upload your video, and select the width you'd like to scale to. Here, I've selected 1920 as I am optimizing for a 1920 x 1080 pixel screen. To maintain quality, you can select "use low compression level" (you can also test with and without this option to see how much it affects your video). Finally, I'm choosing to remove the audio from my file as I won't be displaying it with sound. After you "Upload Video," you are provided with a link to download your new file.

QuickTime Player (MacOS)

If you are using MacOS, this is a quick way to resize your video. Simply open your video, File > Export As... > Select desired resolution. Higher resolutions will not show up if the video is already too small to resize.

Before saving, select "Use HEVC". High Efficiency Video Coding will help maintain quality while allowing for further reduced file size.

Removing audio with QuickTime is a bit more advanced. For beginners, we recommend using Audio Remover to do so quickly and easily.

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