iOS Hardware Information

What devices does this include?

iPad Air, iPad Air 2, iPad Mini 2, iPad Mini 3, iPad Mini 4, iPad (5th Generations.See our hardware page for a list of all recommended devices. Device must be running iOS 12.2 or later.

What are the advantages of using iOS devices for digital signage?

  • Highly portable
  • Easy to supervise and control
  • Recommended for deployment in schools or for remote workers
  • Great UX when deployed as interactive devices

What are the disadvantages of using iOS devices for digital signage?

  • Smaller screen size may limit application
  • Expensive

iOS Software Setup

What are the steps for setting up these devices?
There are two methods for setting up your iOS devices: pairing or provisioning. Below, we will cover pairing. Pairing is easy to set up and can be used for smaller deployments or for testing.

If you would like more control over your devices, especially if you will be deploying a large number of devices, we recommend provisioning your iOS devices using an MDM. We wrote an article on how to do that which you can read here.


Pairing the Device

  1. Download the TelemetryTV iOS App to your device from the Apple App Store
  2. Open the app. Once it loads, you'll see a six digit pairing code.
  3. On your computer, navigate to the Devices page on your TelemetryTV account.
  4. Click "Pair", and enter the pairing code you see on your device.

Setting up Guided Access

The Guided Access setting limits your iPad to a single app and lets you control which features are available. Here's how to set it up:

  1. Go to Settings > General > Accessibility > Guided Access.
  2. Turn on Guided Access.
  3. Tap Passcode Settings, then tap Set Guided Access Passcode.
  4. Enter a passcode, then reenter it. From here, you can also turn on Face ID or Touch ID as a way to end a Guided Access session.
  5. Open the TelemetryTV App on your iPad, then triple-click the Home button. 
  6. If you want parts of your screen to stop responding to touch, use one finger to circle those areas. You can move or resize the circle, or tap the X to remove it.
  7. Tap Start. Your iPad is now in Guided Access mode.

You can also control which features are available in Guided Access mode. To control what features are available:

  1. To turn off features or set a time limit, triple-click the Home or side button, then tap Options. If you don't see Options, triple-click the Home or side button again and enter your passcode.
  2. Turn on the options that you want, then tap Done.

Here's how to exit Guided Access mode:

  1. Triple-click the Home button or side button, enter your Guided Access passcode, then tap End. Or if you turned on Touch ID or Face ID for Guided Access, double-click the Home or side button.

Important Notes on Using iOS

  • The iOS app is limited to 50MB of cache storage. We recommend not displaying any videos if you're displaying them on iOS. If you need to, the videos will have to be very small.
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