Make sure you're the first person to hear about a device failure
Your devices are the heart of your digital signage infrastructure, so making sure they are as consistently operational as possible is critical. Sometimes however, network interruptions, electrical problems, or hardware hiccups can cause unexpected loss of playback. By turning on device notifications, you can receive emails that alert you anytime a device goes down or experiences a playback failure.
Turning on notifications
To turn on device notifications, first select the device you'd like to monitor from the list on the Devices page.
Once your device is selected, simply click to toggle on the options for "Notify on Offline" and "Notify on Play Failure" under the notifications heading under the "details" tab.
To view how to pair Slack & WebHooks notification please visit our article: Pairing Notifications with Slack and WebHooks