Sometimes it can be difficult to determine if the TelemetryTV app is at fault for network issues or it's your network that has trouble with WiFi, connectivity or firewalls. TelemetryTV players need a secure websocket connection in order to successfully connect to our system and be configured with content.
You can verify your network is setup properly with the following curl command. Curl is installed by default on most Linux distributions and MacOS. On windows you'll need to obtain a working curl installation and may need to adjust the command line below to suit windows conventions.
curl -i -v -N -H "Connection: Upgrade" -H "Upgrade: websocket" -H "Host: stream-us.telemetrytv.com" -H "Origin: https://app.telemetrytv.com" -H "Sec-WebSocket-Version: 13" -H 'Sec-WebSocket-Key: +onQ3ZxjWlkNa0na6ydhNg==' --http1.1 https://stream-us.telemetrytv.com/user
You should see a response that ends with:
{"event":"hello"}
If you dont see this message then your connection to our servers is somehow filtered or blocked. Please trouble shoot your network and try again.