Setting Up TelemetryOS

Customizing Settings in the Telemetry Operating System

Aidan Chiu avatar
Written by Aidan Chiu
Updated over a week ago

This article will cover the custom settings available in TelemetryOS. If this is the first time the device is being used, it will automatically enter setup mode after booting. TelemetryOS is the recommended operating system for the TelemetryTV App. For more information on TelemetryOS visit this link.

Navigating TelemetryOS and the Setup Screen (Keyboard Shortcuts)

The TelemetryOS setup screen can be accessed by plugging in a keyboard and/or a mouse into your device. TelemetryOS also supports AOI (All in one) devices with touch screens, and have tested out the following devices:

  • Silicon Integrated System Co. SiS HID Touch Controller: "Touch Touch GC-SLD55-24P"

General Navigation with a Keyboard:

  • Arrow keys and the Enter button can be used to select the device setup tab

  • Tab and Enter buttons can be used to navigate within tabs and to confirm changes

Keyboard Shortcuts

  • Setup mode: (ctrl + s) This will bring users to the setup menu where they can configure the device and operating system. The following article will walk users through each page and the respective setup options.

  • Quit the TelemetryTV Player: (ctrl + q) This will quit the media player and bring users back to the logo page

  • To Toggle Console: (esc). This mode allows users to switch between pages manually and view the device and cache logs

  • Clear Cache: (ctrl + e) This will clear all the cache information that has been saved onto the device. Click on this link for more information on ow the cache system works.

  • Restart Device: (ctrl + r) This will reboot the device. This will not change any settings, it will only reboot.

  • Reset Device: (ctrl + p) This will reset all of the settings and configurations you have set back to their factory default. This is a useful for users need to configure their devices often. Please note: resetting the device will clear it's cache

  • Next Page in the Playlist: (n) This will change the page to the next scheduled one in the playlist

  • Previous Page in the Playlist: (p) This will change the page to the previous scheduled one in the playlist

  • Toggle Playback: (space) This will toggle playback and loop the page that is currently being displayed, much like looping a song.

  • Toggle Hide Offline Status: (ctrl + o) This will hide the network connectivity status that is being displayed on the screen.

  • Show GPU Status: (ctrl + g) This will show the status of the GPU and any operating information related to the graphics hardware.

🔒 Security Alert: Please be aware that local settings on your TelemetryOS device, such as network configurations, audio settings, and screen layouts, cannot be revised remotely once set. This security measure is in place to ensure the utmost protection of your system and to maintain compliance with SOC 2 standards. For any adjustments or updates to these settings, you'll need to make changes locally on the device itself. Your security is our priority.


Wired Connection (recommended)

TelemetryOS certified devices feature a Gigabit LAN port, allowing users to connect to networks using a wired Ethernet connection.

  • DCHP: A wired connection is the most reliable way to get connected and ensures a stable and consistent network connection. If the network is configured to use DHCP, the device will automatically obtain an IP address, subnet mask, default gateway and DNS server information from the DHCP server as soon as it is connected. This will allow the device to communicate with other devices on the network and access the internet.

  • Static IP: Alternatively, users can choose to configure the network manually by entering the IP address, subnet mask, default gateway and DNS server information in the device's network settings. However, this manual configuration is not necessary if DHCP is already enabled on the network.

WIFI Connection

Simply click on the "configure WiFi" button and the networks that are nearby will be shown. Select your network and enter your password like you would any other device. TelemetryOS also supports hidden SSID. Users can toggle the "Hidden" button to enable this feature, which allows them to enter the SSID name when "Hidden" is toggled ON. Users can then connect to the network even if its name is not being broadcasted

  • TelemetryOS supports WPA2 Enterprise network connectivity with user and password authentication.

  • TelemetryOS provides a variety of options for users to configure their system settings. One of the features is the ability to configure NTP servers, which allows users to enter the IP address or hostname of their desired server.

  • TelemetryOS also allows users to configure HTTP proxies, including both authenticated and anonymous proxies. Authenticated proxies: users can enter their username and passcode to access the proxy.

  • To eliminate confusion, WiFi can also be toggled off in the case that wired connection is being used.


Select your timezone from the dropdown menu. The menu follows a "Continent"/ "City"format.

Screen Layout

When setting up a display, there are a variety of ways to configure it depending on the size and purpose of your device.

Arrangement Option

Under the arrangement option, you can configure your display for a video-wall. This arrangement allows you to combine multiple displays together in order to provide a unified, larger display for your device. For more information on how to calculate and set your playlist's aspect ratio, visit this link. The following are the possible arrangements:

  • Mirrored: This option duplicates the same content on all connected displays, essentially creating multiple identical screens. This is useful for when users need to display the same content across multiple displays.

  • Horizontal: This option extends the desktop across all connected displays horizontally, creating one large, wide desktop. This is useful for video-walls that require multiple displays. For example, depicted below is a 1 x 2 video wall setup.

  • Vertical: This option extends the desktop across all connected displays vertically, creating a tall display. This option is also useful for vertical video-walls.

  • Grid: This option allows you to arrange displays in a grid pattern, with each display acting in conjunction. This is useful for video-wall orientations. For example a common use of the grid mode is a 2 x 2 video wall as depicted below. For instructions on how to set up a video-wall, visit this link.

  • Mix: This option allows you to combine one or multiple devices with different resolutions, allowing for a more customized display setup. This is useful if you have multiple displays with different sizes or resolutions. This option is also used for single displays with non standard resolution (Non HD or UHD)

  • Disabled: This option turns off all connected displays (except primary) and reverts to the primary display port. This is useful if you need to disconnect or temporarily turn off external displays.

Upon completing these steps, your display should now be configured for a video-wall (2 or more). You can verify this by selecting "Done" and the display should change to reflect the video-wall arrangement.


Rotation allows you to customize how your screen is oriented depending upon your individual use case. This can be particularly useful when using portrait mode in certain situations, allowing you to easily switch between landscape and portrait orientations.

  • Please Note: that this is global option for video wall configuration, it applies to all screens connected to the device

4K Support

This option allows users to toggle on and off 4K support. To play 4K content, make sure the display being used also supports 4K resolution.

  • *Note: This is only recommended for photos, still content and minor video content. consistently playing video content will decrease the lifespan and storage of a device

Dim Controls

This setting allows users to chose how much they would like to dim (brightness of the display) the content being displayed. In general, the lower the dim setting is, the less energy the system consume. Dimming the screen might also improve the life the display, especially if it is in constant use.

(Note that we also support serial commands to TVs that support that interface to turn off/on TV by schedule time)

Sound Channel

In the Sound Channel Option, users can manually select which channel the device will output to. If you are using audio in you videos, make sure to check out our article on Optimizing Videos.

In approved TelemetryOS devices, users can customize where they would like the audio output to go.

  • HDMI (Default): If the HDMI option is selected, audio will be played through the display, or, any subsequent audio systems attached to the display. Make sure to check with the hardware specs on your devices and displays as some devices will have more than one sound card and support multiple audio output channels.

  • 3.5mm Audio Jack: If the 3.5mm Audio Jack option is selected, audio will be played through the device's built in port (no audio will play from the TV). This option is primarily for users with existing audio systems that are compatible with a 3.5mm Audio Jack

  • AIO: There is also an option for AIO (All In One) devices to use internal speakers


  • Password Protection: Users can keep their devices password protected under the Access tab. Remember to keep your passwords recorded and organized as lost passwords cannot be recovered.

  • Disable Context Menu: A context menu is the small interactive menu that pops up when you right click with a mouse attached to your Quieter device. Please make sure you have written down all the keyboard shortcuts prior to disabling the context menu. These shortcuts will be important for navigating the operating system should you encounter any problems with the device

  • Remote Debugging: Toggle the “Enable Remote Debugging” to allow the Telemetry team to access the device remotely. If the device encounters any issues, our team can view the errors, troubleshoot and fix the issues. This is especially useful for devices in hard-to-reach locations or for large scale deployments with lots of devices.


TelemetryOS Channel:

This allows users to switch between Beta and Stable phases of the operating system.

  • The Stable channel is the channel that most users will be operating on. It is the most up to date release of the operating system and contains all the features and functionality that the our development team intended to include in the software.

  • The Beta channel is primarily for testing and it is recommended that users do not use this TelemetryOS channel prior to talking with the TelemetryTV team

Media Player Environment

For most users, it is recommended that they maintain their operating system on the Production environment unless discussed with the TelemetryTV team.

  1. Production: This environment is where the final version of the software is deployed for use by the public. It is the live, publicly accessible version of the software.

  2. QA (Quality Assurance): This environment is used for testing and quality assurance. It is where our development team tests new features, fixes, and changes to the software to ensure that they work as intended and do not cause any unintended issues or bugs.

  3. Stage: This environment is used for testing and staging new releases of the software before they are deployed to the production environment. .

  4. Release-candidate: This environment is a final pre-production testing phase before the software is released to the public. It is used to ensure that the software is stable and ready for release to production.


The about section contains pertinent information about the user's device. It is important to keep the: Device Name, Description, Location and ID updated.

The version and device identification information is important for the TelemetryTV team for remote troubleshooting should your device encounter any issues.

For more information on how to enable remote debugging, visit this link.


IPTV streaming functionality is now available on TelemetryOS. In the receiving streaming mode, user's devices will obtain IPTV stream from an external IPTV stream server (typically a hardware box). If you require more information about compatible hardware, please reach out to the TelemetryTV team in the live support chat located in the bottom right hand corner of all website pages.

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